Privacy Policy

Information We Collect

• Account information: name, email address, phone number, and other details you provide when creating or updating your account.
• Transaction information: purchases, payments, service type, amounts, references, and transaction status.
• Device and app information: basic device identifiers, app version, and diagnostic information to improve reliability.
• Content you submit: images or files you upload (for example, product images in the marketplace).

Permissions (Camera, Photos, Contacts, Notifications)

Depending on how you use the Services, the app may request the following permissions:

• Camera: used only when you choose to take a photo (for example, to upload an image for a product listing).
• Photo library/media: used only when you choose to select and upload an existing image.
• Contacts (if enabled): used only when you choose to pick a contact to populate a phone number for transactions.
• Notifications: used to send service updates and important alerts (such as transaction status), if you enable them.

You can control these permissions in your device settings. Some features may not work properly if permissions are disabled.

How We Use Information

• Provide and operate the Services (including payments).
• Process transactions and deliver purchased services.
• Provide customer support and respond to requests or issues.
• Improve app performance, security, and user experience.
• Send important updates related to your account or transactions.

Sharing of Information

We do not sell your personal information. We may share information in these cases:

• Service providers and partners that help us process payments, deliver services, and operate our platform.
• Legal and compliance: when required by law, regulation, or a valid legal process.
• Security: to protect our users, our platform, and prevent fraud.

Data Retention and Deletion

We retain user information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

• Account information (such as name, email, and phone number) is retained while your account remains active.
• Transaction data is retained for a longer period as required for financial reporting, fraud prevention, and regulatory compliance.

Data Deletion

You have the right to request deletion of your personal data at any time.

• You can request account and data deletion by contacting us at: almaleek2324@gmail.com
• Upon receiving your request, we will delete your data within 7–30 days.
• Some data may be retained where required by law or for legitimate business purposes such as transaction records and fraud prevention.

Security

We use reasonable technical and organizational measures to help protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

• Access/update: you can update certain account information in the app.
• Permissions: you can enable/disable device permissions in your settings.
• Notifications: you can manage notification preferences in your device settings.

Contact Us

If you have questions about this Privacy Policy, contact us at almaleek2324@gmail.com.